Samaritan Memberships are designed to last a maximum of 12 months. after this period, Members will graduate from the program, allowing us to open a seat for another client in need of support.
*you can locate the member's graduation date at the top left corner of their profile
how to see a Member's sign-up date
to view a Member's sign-up date and the time remaining in their Membership, follow these easy steps:
- navigate to the member's profile.
- select the "account" tab.
- scroll to the bottom of the account page.
here, you will find the Member's sign-up date and the remaining time in their Membership.
understanding the Samaritan Membership
our data indicates that individuals who engage with a Samaritan Membership for a duration of 6 to 12 months significantly accelerate their journey towards stable housing. the best outcomes are achieved when a Member meets with their care team partner—this could be a case manager, patient navigator, or care coordinator—at least once a month.
engagement and support
regular engagement is key to success. if a Member becomes unengaged, defined as having no contact for three months, you and your team will have the option to decide whether to exit them from the program. this ensures that we can focus our resources on those who are actively participating in their journey.
Membership extensions
if one of your Members requires a membership extension, please reach out to our team at support@samaritan.city. we will review extension requests on a case-by-case basis to ensure that we can provide the necessary support.