transferring funds to a Samaritan debit card
To assign a debit card, go to the "manage funds" section in a Member's profile. The card will be activated immediately once you add it to the Member's profile—no additional activation steps are necessary!
After a card is assigned to an enrolled member, you can tap on "debit card" to view the card balance and transfer funds.
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You can also assign a PIN or replace a lost card directly in the app by clicking on "debit card."
redeeming funds via purchase request
You can find each Member's balance in their profile, under the title "manage funds".
A purchase request is like sending the Samaritan team on an errand to pay a bill, make a specific purchase, or issue a money order. To initiate a purchase request, simply tap on “purchase request” in the member profile and select the category that matches your request.
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Make sure to fill in any additional information that we may need to complete your request, such as the account number for a bill payment.
Once you tap “confirm”, your request will be sent to our team. We strive to follow up on each request within 24-48 hours.