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getting started as a samaritan partner

Welcome! This guide will walk you through how to access Samaritan and create your Partner account so you can begin supporting your Members.

 


💻 Accessing Samaritan

On Your Mobile Device

  • Download the app by searching “Samaritan” in the Google Play Store or Apple App Store
  • Select the Samaritan Partner app (cream-colored background with a purple logo)

On Your Computer


👥 Creating Your Samaritan Partner Account

Ready to get started? Follow these steps:

  1. Tap Create Account and select your region
  2. Choose your organization from the dropdown menu
  3. Enter your organization code (if provided)
    • If you don’t have a code, you can leave this blank and continue
    • Your account will be manually approved by the Samaritan team (typically within 24 hours)
  4. Enter your name, work email, and work phone number
    • This information is used to send you important updates about your Members
    • Your work phone number also helps ensure clients have up-to-date contact information
    • Our Member Support team may share this number with clients if they request help connecting with you

PartnerAccount


✅ After Account Creation

Once your account is created, you’ll be directed to the Client List page, where you can begin adding or updating Member information.

If you see a message that says “Non-profit status approval pending”, please contact us at support@samaritan.city. Our team will assist with completing your account approval.


 

You’re all set!
You’re now ready to start enrolling Members and supporting their progress through Samaritan.


Next Read: signing your clients up for samaritan memberships